About ICRA
		" ICRA support and general enquiries " ICRA offices
	Support and general enquiries
		We have tried to give full details of the organization and how both web authors and web users can benefit from the ICRA labelling system. If you would like further clarification on general issues, or would like to give us some feedback, please write to . Whilst ICRA is not able to formally maintain a technical support function, team members are willing to offer help and assistance wherever practically possible via e-mail. The overwhelming majority of technical support questions are answered by the FAQs (Frequently Asked Questions)in the support pages. The same pages have links directly to both Netscape and Microsoft support. In the event that we have not provided the information you require via these routes, an alternative e-mail address is provided on the support pages. E-mails sent to that address will be answered automatically by the system immediately, and by one of the team personally within no more than 5 days. ICRA is not able to offer telephone support. Please bear in mind that ICRA is not responsible for any software of any kind, and that the organization is not responsible for any web site other than its own.
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	ICRA offices
		UK Head office 22 Old Steine Brighton East Sussex BN1 1EL United Kingdom Tel: +44 (0)1273 648332 Fax: +44 (0)1273 648331 Click here for details of how to find us North America office 1001 Connecticut Avenue, NW Suite 501 Washington DC 20036 USA Tel: +1 202 331 8651 Fax: +1 202 331 8655
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